Delivery & order tracking

At home, at the office or at a relay point, you can choose the delivery that suits you. We are committed to ensuring it is carried out in the best conditions.

For the most bulky orders, delivery is made by our carrier to your home, at the gate or at the foot of the building.  

We deliver throughout metropolitan France, including Corsica and Monaco, as well as Belgium. Delivery to certain European countries is also available.

Standard delivery 

For non-bulky orders*, delivery will be made at home via DPD Predict or at a Pickup DPD relay point within 3 to 5 working days.

The following costs apply for France** and Monaco:

Standard delivery table

For Corsica, Belle-Île-en-Mer, Île d'Yeu and Île de Groix, specific rates apply:

Standard delivery table

Shipping costs are free from 59€ purchase only for France, Corsica and Monaco for non-bulky orders. 

*Packages weighing less than 30 kg and/or with a height of less than 2 meters and/or containing products with a development of less than 3 meters. The development of a product is calculated as follows: 2 x height + 2 x width + 1 x length.

**Specific rates apply for the following geographical areas: Corsica, Belle-Île-en-Mer, Île d'Yeu and Île de Groix.

Delivery of a bulky order 

To guarantee delivery in the best conditions, we have selected a specialized carrier for your bulky products. You can easily identify them thanks to the small truck icon on the product page. 

Premium delivery will be made to your home by appointment and to the gate or at the foot of the building within 5 to 7 working days. 

The following costs apply for France**: 

For Corsica, Belle-Île-en-Mer, Île d'Yeu and Île de Groix, specific rates apply:

Shipping costs are free from 599€ only for France, Corsica and Monaco for bulky orders. 

*You must ensure beforehand that the package can be delivered to your gate or building. Find all the information in our General Terms and Conditions of Sale.

**Specific rates apply for the following geographical areas: Corsica, Belle-Île-en-Mer, Île d'Yeu and Île de Groix.

Delivery of an order to Europe and outside Europe

You can also have a non-bulky order* delivered to the following countries, except for certain postal codes. If your postal code is not served, you will be informed before placing your order, which cannot be registered.

The following costs apply for all orders excluding bulky products delivered at home in Europe: 

Belgium: Free delivery from 79€ purchase (excluding shipping costs)

Zone 1: Germany, Belgium, Luxembourg and the Netherlands. Free delivery from 79€ purchase (excluding shipping costs)

Zone 2: Denmark, Spain, Hungary, Italy, Poland, Portugal, Czech Republic and Slovakia. Free delivery from 99€ purchase (excluding shipping costs)

Zone 3: Austria, Bulgaria, Croatia, Estonia, Finland, Greece, Latvia, Lithuania, Romania, Slovenia and Sweden.Free delivery from 99€ purchase (excluding shipping costs)

*Packages weighing less than 30 kg and/or with a height of less than 2 meters and/or containing products with a development of less than 3 meters. The development of a product is calculated as follows: 2 x height + 2 x width + 1 x length.

Track your order 

At any time, you can track the progress of your order from your customer account on the website. To access it, simply log in using your credentials and go to the "History and details of my orders" section. 

The tracking number for your shipment will also be available as soon as your order has been dispatched, regardless of the carrier. You will be notified of your order shipment by SMS.